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the ikebana shop

  • Ikebana Lessons
    • Lessons Summary
    • Lesson Dates
    • The Studio
    • Lessons FAQ
  • Workshops/Demos
    • Ikebana
    • Blade Sharpening
  • Online Shop
  • Gallery
    • My Ikebana
    • Student Works
    • Exhibitions
  • Blog
  • Knowledge Base
  • All About...
    • About Us
    • About The Artist
  • Contact Us
  • Privacy/Return Policy
  • How To Purchase
the ikebana shop
biz_021.jpg

Our Sincere Apologies

Added on November 19, 2012 by the ikebana shop.

A few days ago, we sent out an email announcing our online store.  It has come to our attention that we inadvertently placed the mailing list addresses on the "To:" field instead of the usual "Bcc:" field, which resulted in everybody seeing everybody else's email.  Unfortunately, it was too late to undo this.  We can only offer our sincere apologies and promise that it shall not happen again.

Your trust is sacred to us and we work very hard to earn it.  This egregious and serious error on our part is unacceptable.  If you feel uncomfortable being on our mailing list, please let us know by direct email and we will promptly and irrevocably delete all of your contact information.  We hope it wouldn't come to this but if it does, we understand.  It our fault.

Internally, we are renewing our vigilance.  On hind sight, we do know the factors that caused this error...but we won't make excuses for ourselves.  It was our responsibility and we are sorry.

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